Contact Us

We recognise that you may need to contact us from time to time. To make this as easy as possible, we've listed our details below:

Central & Southern Scotland	Cheshire, Merseyside, N. Wales & N.Shropshire
Power Loss & Emergencies: Telephone: 0845 272 7999	Power Loss & Emergencies: Telephone: 0845 272 2424
Other Network Matters Telephone: 0845 273 4444 Email: customer.care@sppowersystems.com In writing: Customer Service SP Energy Networks PO Box 8729 Bellshill ML4 3Y	Other Network Matters Telephone: 0845 273 4444 Email: customer.care@sppowersystems.com In writing: Customer Service SP Energy Networks PO Box 168 Prenton CH26 9AY
New Connections to our Network Telephone: 0845 270 0785 Fax: 0141 614 0085 Email: SPNCNorth@scottishpower.com In writing: SP Energy Networks Network Connections 55 Fullarton Drive Cambuslang Glasgow G32 8FA	New Connections to our Network Telephone: 0845 270 0783 Fax: 0151 221 2190 Email: SPNCSouth@scottishpower.com In writing: SP Energy Networks Network Connections PO Box 290 Lister Drive Liverpool L13 7HJ
Electricity Network Plans Telephone: 0141 567 4455 Fax: 0141 614 0085 Email: requestforplansscotland@scottishpower.com In writing: SP Energy Networks, Data Management (Scotland) ScottishPower Energy Networks 55 Fullarton Drive Cambuslang Glasgow G32 8FA Please Note: The above telephone and fax numbers should only be used to apply for plans of the location of ScottishPower's infrastructure by third parties involved in current excavations or the planning of future works. All other enquiries should be directed to 0845 273 4444	Electricity Network Plans Telephone: 0151 609 2373 Fax: 0151 609 2178 Email: requestforplansmanweb@sppowersystems.com In writing: SP Energy Networks, Data Management (England and Wales) ScottishPower Energy Networks Prenton Way Prenton CH43 3ET Please Note: The above telephone and fax numbers should only be used to apply for plans of the location of ScottishPower's infrastructure by third parties involved in current excavations or the planning of future works. All other enquiries should be directed to 0845 273 4444
Complaints If you are not happy with our service, you can contact us: Telephone: 0845 273 4444 Email: customer.care@sppowersystems.com In writing: Customer Contact Team SP Energy Networks Strathkelvin House, Campsie Road, Kirkintilloch, G66 1RN Please tell us your address including postcode with a contact telephone number in your letter. We will acknowledge your letter or e-mail within 1 working day. View our complaints handling procedure	Complaints If you are not happy with our service, you can contact us: Telephone:0845 273 4444 Email: customer.care@sppowersystems.com In writing: Customer Contact Team SP Energy Networks 3 Prenton Way, Prenton, CH43 3ET Please tell us your address including postcode with a contact telephone number in your letter. We will acknowledge your letter or e-mail within 1 working day. View our complaints handling procedure
Passwords To set up your own personal password, please contact: customer.care@sppowersystems.com	Passwords To set up your own personal password, please contact: customer.care@sppowersystems.com
Disconnections If you wish an electricity supply to be permanently disconnected you will need to contact your electricity supplier. You will find the details on your electricity account. The details for ScottishPower are: ScottishPower Electricity Disconnections 1st Floor Main Building Cathcart Business Park Spean Streets Glasgow G44 4BE Telephone: 0845 030 3032 Email: electricitydisconnections@scottishpower.com Emergency Disconnections: 0845 272 7999	Disconnections If you wish an electricity supply to be permanently disconnected you will need to contact your electricity supplier. You will find the details on your electricity account. The details for ScottishPower are: ScottishPower Electricity Disconnections 1st Floor Main Building Cathcart Business Park Spean Street Glasgow G44 4BE Telephone: 0845 030 3032 Email: electricitydisconnections@scottishpower.com Emergency Disconnections: 0845 272 7999
Powerlearning Telephone: 01236 727721 ScottishPower Powerlearning Dealain House Napier Road Wardpark North Cumbernauld Glasgow G68 0DF To find out more about how Powerlearning can help you, click here.	Powerlearning Telephone: 0151 633 2912 ScottishPower Powerlearning Hoylake House Carr Lane Hoylake To find out more about how Powerlearning can help you, click here.
Safety Information For further details on our safety information please contact us at ensafety@spenergynetworks.com	Safety Information For further details on our safety information please contact us at ensafety@spenergynetworks.com